Customer Service Rep! IMMEDIATE HIRE! FULL-TIME! New York

ELEVANCE NYC

Customer Service Rep! IMMEDIATE HIRE! FULL-TIME!

Full Time • New York
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Training & development
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where you can make a difference? We have the perfect opportunity for you! Join our dynamic team as a Customer Service Representative.

At Radiance Marketing, we pride ourselves on delivering exceptional service to our valued customers. As a Customer Service Representative, you will be the friendly face of our company, providing top-notch support and assistance to our clients. This is your chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.

Key Responsibilities:
1. Respond promptly and courteously to customer inquiries resolving their concerns efficiently and effectively.
2. Listen attentively to customer issues, understanding their needs, and providing suitable solutions, ensuring a positive experience at every interaction.
3. Strive to exceed performance targets, such as response time, customer satisfaction, and first-call resolution, consistently upholding the company's service standards.

Requirements:
  • Excellent verbal and written communication skills, with a friendly and professional demeanor.
  • Strong problem-solving abilities, capable of thinking quickly on your feet to provide effective solutions.
  • Empathy and patience to handle challenging customer situations with a positive attitude.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

Why Join Our Team?
  • Supportive and collaborative work environment where your ideas and contributions are valued.
  • Opportunities for professional growth and development through training programs and career advancement.
  • Competitive compensation package.
  • Engaging and diverse customer base, offering a rewarding experience with every interaction.
  • Chance to work with a reputable company known for its commitment to excellence and customer satisfaction.

Don't miss this chance to become a part of our exceptional customer service team! 
Compensation: $18.00 per hour




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